Line
Listed on 2025-12-02
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Description
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.
Responsibilities and Duties- Aircraft movement, parking, fueling, towing, and storage
- Fuel movement- quality control, disposal, and associated paperwork
- Facility maintenance and upkeep
- Customer service
- Annual re-current training
- Strong customer focus
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company (Requires a clean driving record)
- Computer skills, including Microsoft Office products
- Basic mathematical knowledge
This position reports to the Line Supervisor
Work EnvironmentThis position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical DemandsThe Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job, To Include But Not Limited To
- Must be able to lift 75 pounds
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
- Outside work in all types of weather conditions
- Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder
- This is a non-exempt position
- This position includes shift work, which requires working evenings and weekends, and on scheduled company holidays.
No travel is expected for this position.
Education, Experience, And Eligibility Qualifications- Customer service experience in the service industry preferred
- Prior aircraft ground handling experience a plus
- High School Diploma
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.
AAP/EEO StatementMillion Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice.
Pay RateStarting salary $18.00 /HR
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