Event Registration Coordinator

Alfred Street Baptist Church (ASBC), a thriving faith-based institution with a rich history and vibrant ministry, is seeking an Event Registration Coordinator to join our Information Technology Team.

The Event Registration Coordinator serves as a key administrative and technical liaison supporting ASBC’s enterprise-wide event registration process. This role blends strong organizational skills with technical aptitude to manage online registration forms, optimize workflows, and support church-wide events and special programs. Reporting to IT, the Coordinator focuses on system efficiency, automation, and proactive maintenance while ensuring seamless event registration experiences.

• Manage the event approval and registration process, maintaining accurate records and Zoom details
• Create and publish online registration forms using best practices for user experience and data collection
• Monitor registration activity, analyze trends, and share insights with event stakeholders
• Identify and implement opportunities for automation and process improvement
• Maintain documentation, SOPs, and change request protocols
• Keep event, production, and Zoom support calendars current
• Generate QR codes, tickets, and check-in materials
• Provide onsite and live-event support for services, hybrid events, and webinars
• Serve as escalation support for registration or system issues during events
• Partner with IT and cross-functional teams on platform updates and integrations

• Strong technical aptitude with a process improvement mindset
• Project coordination and stakeholder collaboration skills
• Excellent attention to detail, analytical thinking, and documentation ability
• Clear written and verbal communication skills
• Customer-focused, solution-oriented approach
• Ability to manage multiple priorities in a fast-paced environment

• Bachelor’s degree or equivalent experience
• 2–4 years of experience in event registration, project coordination, or IT support
• Experience with online forms, databases, or registration platforms
• Proficiency with Microsoft Office (Excel preferred)
• Demonstrated success improving processes or systems

• Project management training or certification
• Experience administering Zoom or other videoconferencing platforms
• Familiarity with workflow automation tools (e.g., Power Automate, Zapier)

Qualified candidates should submit a cover letter, resume, and list of three references.

Alfred Street Baptist Church is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or accommodation in our job application process should contact careers.

An offer of employment is contingent on successfully passing a background check.