Assistant Property Readiness Coordinator; Entry Level

Assistant Property Readiness Coordinator (Entry Level)

Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move‑ins, efficient move‑outs, and top‑tier customer service.

Northern Virginia (local candidates only)

• Hands‑On Training:
  Whether you’re a recent graduate or pivoting careers, we’ll teach you the ins and outs of single‑family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support:
  We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.
• Positive Resident
  
  Experience:
  
  Our mission is to elevate our NPS (Net Promoter Score) by delivering a first‑class experience to every Resident.
• Collaborative Environment: A team that values communication, teamwork, and proactive problem‑solving.

• Oversee Move‑Ins & Move‑Outs:
  Schedule and conduct property evaluations, document conditions, and coordinate follow‑up as needed.
• Coordinate Make‑Ready Projects:
  Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with Vendors & Internal Teams:
  Ensure homes are fully prepped for new Residents.
• Champion Resident Satisfaction:
  Serve as the primary point of contact for Residents during transition periods, answering questions and resolving concerns.
• Encourage Feedback:
  Motivate Residents to provide positive reviews to enhance our NPS score.
• Collaborate with Leasing Team:
  Work with Leasing Agents to share updates, track progress, and keep Landlord/Investor clients informed.
• Maintain Detailed Records:
  Accurately document all interactions and property details in our software systems, keeping digital and physical records updated for compliance.

• Customer‑Focused:
  You enjoy helping people and creating positive Resident experiences.
• Detail‑Oriented:
  You notice the small things that make a big difference in property condition evaluations.
• Organized & Flexible:
  You juggle multiple tasks, re‑prioritize as needed, and keep projects on schedule.
• Clear Communicator:
  You relay information effectively to Residents, Investors, contractors, and team members, both verbally and in writing.
• Tech‑Savvy:
  You’re comfortable using software tools, apps, and online platforms to stay organized.
• Locally Based:
  You live in Northern Virginia (ideally within the territory where your portfolio is located).
• Interest in Real Estate:
  You’re eager to learn about single‑family property management, whether you’re exploring a new career path or bring related background experience.

• High school diploma or equivalent required; college degree preferred.
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.

• Hourly Rate: $18–$25/hr (commensurate with experience).
• Performance Bonuses:
  Potential additional earnings based on team and NPS performance (not guaranteed).
• Work Structure:
  Full‑time, 40 hours/week + occasional overtime (paid at 1.5×).
• Hybrid approach:
  Field work, remote tasks, and regular office collaboration.
• Initial training: 3 days/week in Gainesville, VA headquarters; 2 days/week in Alexandria office.
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure.
• Mileage Reimbursement:
  For field visits and errands.
• Professional Growth:
  Internal promotions available; learn single‑family property management from the ground up and chart a path to higher‑level roles.

If you’re looking for a dynamic, collaborative role where you can deliver a first‑class experience to Residents and help properties shine,
apply today
! We can’t wait to see what you’ll bring to our team.