Medical Records Retrieval Clerk

Job Title:

General Clerk II

Location:

Baltimore, MD
Type:
Contract
Contractor Work Model:
Hybrid

Performs a variety of clerical duties, such as sorting and filing correspondence, invoices, receipts or other records. Collects information for specified report formats. Maintains files, posting records, compiling statistical data, making and checking calculations, preparing and sorting mail, proofreading, completing forms and checking for accuracy, answering telephones and simple typing. Assist with training of clerical staff and serve as lead clerical support.

• 30% Gathers, complies, and verifies information and performs data entry.
• 20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi‑line phone/voicemail systems, and minimal computer programs).
• 20% Assists in a variety of administrative matters including, but not limited to, verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
• 20% Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the departments leadership team to keep abreast of procedure changes and communicate such to team members.
• 10% Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, provides supervisor with weekly and monthly statistical reports.

Education Level: High School Diploma or GED

Experience:

2 years experience in an administrative, clerical, or operations role.

Ambulatory Practice Experience

• Adept at learning new technologies to perform data entry, manage calendars, and create reports. Proficient
• Proficient in Microsoft Office applications.
• Strong time‑management and organizational skills. Proficient
• Excellent communication skills both written and verbal. Proficient

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.