Mail Clerk Facility Asst

Mailroom Clerk/Facilities Assistant

The Mailroom Clerk/Facilities Assistant is a fully on-site position in Alexandria VA. Monday through Friday, 8:00 a.m. to 5:00 p.m.

This role is responsible for receiving, sorting, distributing, and processing incoming, outgoing, and interoffice mail, packages, shipments, and supplies. The position also provides general facilities support and serves as the primary backup to the receptionist, including front desk coverage as needed.

• Sort, process, and distribute all incoming, outgoing, and interoffice mail, packages, and shipments.
• Open and process incoming mail using manual or automated equipment and distribute items promptly to appropriate departments.
• Process outgoing mail, including weighing letters and packages and applying appropriate postage.
• Prepare shipping labels and coordinate UPS, Fed Ex, USPS, and overnight shipments as requested.
• Operate the postage machine and maintain adequate postage funds and supplies.
• Receive incoming shipments and supply orders and distribute them to the appropriate departments or recipients.
• Stock centralized mailrooms, copier areas, kitchens, conference rooms, and other designated office areas with necessary supplies.
• Maintain and troubleshoot office copiers, including replacing toner, completing meter readings, and coordinating service when needed.
• Maintain and restock Freestyle machines, including daily cleaning and ordering necessary supplies.
• Maintain refreshments and supplies in the fourth-floor Board Room and replenish following meetings as needed.
• Maintain clean, organized, and properly stocked kitchen and conference room areas.
• Serve as a liaison with USPS and assist with resolving mail and delivery issues.
• Stay informed of changes to postal rates, services, and mail-related requirements.
• Perform basic facilities support, including replacing light bulbs, moving boxes or furniture, and completing minor facility repairs.
• Serve as the primary backup to the receptionist and provide front desk coverage as needed.
• Assist with additional facilities, office, and administrative projects as assigned.
• Provide administrative and hands-on support for in-office luncheons, employee engagement programs, and company events, including Big Brothers Big Sisters, Kids Day, Spirit Days, holiday parties, and other employee activities. Assist with event preparation, setup, coordination of supplies, and general event support.

To perform this position successfully, an individual must be able to perform the essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED required.

• Strong communication and interpersonal skills.
• Ability to communicate effectively with employees, visitors, vendors, and delivery providers.
• Ability to read and understand instructions, correspondence, and general business communications.

• Basic business math skills, including the ability to add, subtract, multiply, and divide using whole numbers.

• Ability to solve practical problems and respond appropriately to day-to-day operational needs.
• Ability to organize priorities, manage multiple responsibilities, and work effectively in a fast-paced office environment.
• Strong attention to detail and follow-through.

• Basic computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, internet applications, and other job-related software.

• None.

• Ability to work in a mailroom and professional office environment.
• Regularly required to sit, stand,…