Insurance Office Receptionist

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1998 and is a close-knit team of three who take pride in providing great service and supporting one another. Before becoming an agent, I worked as a marketing representative, which helped shape my focus on relationships, communication, and customer care.

I attended Towson University and have two adult children. Family and community are both important parts of my life, and that perspective carries into the way I run the office. I stay active in the community through the Lee Mt. Vernon Chamber of Commerce and as a volunteer coach with the Springfield Youth Club. Giving back and staying involved locally has always been a priority.

Our team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events. We also offer a Simple IRA and health benefits to support long-term success.

Our culture is built around a supportive, close-knit team environment. We focus on coaching and development, and we’re looking for someone who is dedicated, upbeat, and personable. If you’re looking for a positive office where you can grow both personally and professionally, this could be a great fit for you.

ROLE

DESCRIPTION:

Yvette Schuler
- State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist
- State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.