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Mission-Driven Customer Service Lead

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Serenity Healthcare
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Serenity Healthcare is seeking a Customer Service Lead to guide individuals through their well-being journeys. You will build strong, supportive relationships, explain options clearly, and model the level of service that inspires your team to perform at their best within our mission-driven culture.

With 3+ years in customer service and leadership experience, you’ll train, coach, and empower staff, handle difficult conversations with empathy, and ensure progress for clients while maintaining calm

We have an opening for a Mission-Driven Customer Service Lead in Alexandria, VA, United States within Marketing & Media, Management & Operations.

The position is based in Alexandria, VA, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

The advertised compensation is 45.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

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