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Member Experience & Engagement Specialist

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: American Counseling Association
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

The American Counseling Association is the world’s largest organization representing professional counselors across practice settings. The Member Service Representative will be a main contact for ACA members and potential members, delivering world-class service and maintaining accurate data across membership processes.

This role emphasizes strong English communication, data accuracy, and collaboration with staff to ensure a superior member experience and retention.

Step into the Member Experience & Engagement Specialist role at American Counseling Association in Alexandria, VA, United States and grow with us.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Experience & Engagement Specialist role in the description above.

We appreciate your interest in this position.

Join American Counseling Association and contribute to our ongoing work.

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