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Customer Experience Specialist — Auto Collision Center

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Caliber Collision
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Caliber Collision in Alexandria, VA is seeking a Customer Service Representative to greet customers, monitor workloads, and coordinate Rental Car/Tow partners to provide one-stop service. You will support insurance-related authorizations, billing, and load level processes in a center setting.

The role emphasizes friendly customer service, effective communication, and the ability to navigate multiple software systems within a fast-paced automotive service environment.

We are seeking a motivated Customer Experience Specialist — Auto Collision Center to join Caliber Collision in Alexandria, VA, United States.

The Customer Experience Specialist — Auto Collision Center role at Caliber Collision is now open for applications in Alexandria, VA, United States.

Join us at Caliber Collision as our next Customer Experience Specialist — Auto Collision Center in Alexandria, VA, United States.

We are currently recruiting a Customer Experience Specialist — Auto Collision Center for our team in Alexandria, VA, United States.

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