Training Manager

Requirements

• U.S. citizenship is required.
• Candidate must possess (or obtain before starting) an active Public Trust Clearance
• This position is currently onsite at designated DOJ locations.

• Bachelor's Degree in Education, Instructional Design, or a related field with at least 10 years of related experience, or a Master's degree with 8 years of related experience.
• Professional certification in training or instructional design is preferred
• Expertise in the principles of adult learning and instructional design.
• Strong presentation and facilitation skills to lead effective training sessions.
• Experience with creating and delivering a range of training materials - from written documents to videos and computer-based training.
• Familiarity with common e-learning authoring tools and Learning Management Systems (LMS).
• Competency in designing and managing the full lifecycle of training materials.
• Outstanding communication and interpersonal skills to work with various stakeholders.
• Ability to perform quality assurance on training content, ensuring compliance with industry standards.
• Capacity to manage multiple projects simultaneously and meet tight deadlines.

• Lead the design and delivery of a comprehensive training program to include instructor-led, self-directed, and computer-based formats.
• Develop training materials such as User Guides, Quick Reference Cards, Learning Road Maps, Feature Guides, Installation Guides, or Technical Reference Guides.
• Collaborate with subject matter experts to ensure accuracy and relevance of training content.
• Deliver structured training in a classroom setting, both in person and virtually, ensuring engaging and active learning experiences.
• Produce and manage self-directed training materials for use by individuals in a self-paced environment.
• Conduct evaluations to gather and analyze data on course effectiveness and learner success.
• Maintain version control and update training materials, ensuring content is up-to-date and meets learning objectives.
• Manage the training artifact lifecycle from design to delivery and retirement of end-user training across the enterprise.
• Engage with EOIR employees to determine knowledge and skill gaps, creating surveys and analyzing results to inform training needs.
• Offer training solutions that integrate blended training strategies appropriate for the organization's needs.
• Ensure all training documentation undergoes quality assurance checks before submission into the Content Management library.