Financial Advisor Relationship Manager

CAPTRUST is seeking a dynamic and client-focused Financial Advisor Relationship Manager (FARM) to serve as the primary point of contact for our clients. In this role, the FARM will lead client review meetings, present and update financial plans, and clearly communicate CAPTRUST’s investment philosophy. The FARM will also handle intermediate to advanced client service tasks with precision and follow-through. As a FARM, this individual will deliver a trusted advisor experience, ensuring clients feel supported and informed every step of the way.

• Prepare client financial plans
• Hold client review meetings
• Research and resolve client financial issues
• Provide excellent customer service and assist with answering questions
• Gather additional AUM from existing clients
• Obtain referrals from existing client base
• Maintain up to date calendar to include appointments, tasks and internal meetings
• Stay up to date on current events, the market and the economy
• Develop COI relations with other professionals
• Ensure regulatory compliance is followed
• Establish, maintain and update files, databases, records and other documents
• Operate standard office equipment and use the required software applications
• Attend client functions as assigned, which may be after office hours

• 10+ years of applicable industry experience
• Certified Financial Planner (CFP®) designation or CFP® track
• Strong proficiency utilizing Microsoft Office products
• Four-year college degree in business, preferably with an emphasis in Finance or Accounting

• Ability to review, research, interpret, and discuss investment, financial, macroeconomic and security specific data with senior advisors and clients
• Excellent communication and presentation skills, ability to communicate information to a financially sophisticated audience
• Prioritization skills, multi‑task skills, able to manage many time‑sensitive tasks simultaneously
• Ability to delegate tasks and projects to others within the organization, to follow up as appropriate, and to work in a team environment

Our colleagues, like our clients, tend to stay with CAPTRUST for years. It’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

• Company discretionary bonus
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms
• Company‑paid benefits such as life insurance, short‑term disability, and long‑term disability, subject to applicable waiting periods
• Paid time off (PTO) or paid sick leave (PSL)

330 John Carlyle St Ste 400 | Alexandria, VA 22314

This role is not remote; however, flexibility for hybrid work may be available.

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. If you are ready to make your mark, we want to talk to you.

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy‑to‑understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other‑centered mindset
• Integrity through maintaining objectivity

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.

This position will remain open until filled.