Lead Operations Specialist

Job Title:

Operations Specialist

Location:

Hybrid Work Model Reporting to San Antonio, TX Pay Rate:
Open to Both C2C and W2 options Position Type:
Multiyear Contract Description

Individual contributor responsible for the day-to-day performance of Bank Operations for the Overseas Military Banking Program (OMBP). A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross-training is required as all functions rotate on a regular basis.

• Processing incoming and outgoing wire transfers through the Federal Reserve Bank
• Resolution of wire research and wire returns
• Processing of Automated Clearing House (ACH) returns and rejects
• Identifying, escalating and debating risk factors and suspicious activity on all functions and transactions

• 2+ years of experience in the Banking/Financial industry
• Detail-oriented and adaptable to change
• Effective verbal, written, and interpersonal communication skills
• Ability to meet critical deadlines and strict quality standards by prioritizing daily work
• Proficient in Microsoft Word, Excel and Outlook

• ACH/Wire Processing experience
• Strong Analytical skills
• Operations background

: #851-Rockville-S1