Disability Rights Manager

Position Overview

Under general supervision, trains, directs, organizes, plans, and facilitates the functions and activities of regional HRA panels in the disposition of alleged disability rights violations committed by service providers and in matters of special education. Organizes, directs, and guides on-site investigations conducted by a regional authority. Directs and facilitates scheduled regional authority public meetings in accordance with the Open Meetings Act and compliance with HRA program mandates especially regarding special education matters.

Finally, position will conduct public outreach to expand awareness and participatory interest in the HRA program via involvement in community activities and events, sponsoring informational and educational public presentations highlighting the program, distributing outreach materials, and disseminating information.

• Monday-Friday schedule
• Health, life, vision, and dental insurance
• Paid Parental leave
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs
• Employees earn (12) paid sick days annually
• (10-25) paid vacation days (based on years of service)
• Employees earn (3) paid personal days (pro-rated based on start date)
• (13-14) paid state holidays annually

Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.

• Manages, directs, organizes, plans, and facilitates the functions and activities of a regional HRA panel in the disposition of alleged disability rights violations committed by service providers.
• Organizes, directs, and guides on-site investigations conducted by a regional authority.
• Directs and facilitates scheduled regional authority public meetings in accordance with the Open Meetings Act and compliance with HRA program mandates.
• Conducts public outreach to expand awareness and participatory interest in the HRA program.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires possession of a bachelor’s degree from an accredited college or university program including 20 semester hours of coursework in social work or a related human service or social science field; or in criminal justice. Related graduate coursework or degrees may be accepted as satisfying educational requirements.
• Requires two years of professional experience in human services program management or management of a social services delivery program, or two years of professional caseworker experience that included utilization of investigative methods and practices.

• Prefers three years’ experience in negotiating case outcomes and resolving conflicts in both emergency and nonemergency situations.
• Prefers ability to write clear, concise, and well-organized reports and maintain accurate case records.
• Prefers strong interpersonal and communication skills to effectively engage complainants, service providers, and other stakeholders.
• Prefers ability to develop and maintain collaborative working relationships with agency staff, government entities, and community partners.
• Prefers ability to work independently and exercise sound judgment to meet program and case requirements.
• Prefers proficiency in using computers and case management databases to track and document case activity.

All applicants must be able to meet the following Conditions of Employment to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities.

• Requires completion of a background check and self-disclosure of criminal history.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires ability to work outside normal business hours and weekends.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Created in 1979, the Illinois Guardianship and Advocacy Commission protects the…