Operations Manager-Residence Inn Alexandria

Operations Manager – Residence Inn Alexandria

Residence Inn Alexandria Old Town South at Carlyle, 2345 Mill Rd, Alexandria, Virginia.

Posted Thursday, December 11, 2025 at 8:00 AM

Residence Inn Alexandria Old Town South is a warm and welcoming place to work, where teamwork and support are part of the everyday culture. With spacious suites, a modern fitness center, complimentary breakfast, and a convenient location near Old Town, it offers both guests and curators a comfortable and engaging environment. If you're looking to grow in hospitality with a friendly team and opportunities for development, Residence Inn Alexandria is a great place to start.

Location: RI Alexandria – 40 rooms. The hotel is part of the Residence Inn brand, providing extended‑stay accommodations.

About the opportunity The Operations Manager position at the Residence Inn Alexandria offers a chance to join a dynamic team in the hospitality industry, overseeing daily operations to ensure exceptional guest experiences and efficient hotel management.

• Manage front desk operations, including check‑in/check‑out processes and guest services, to maintain high levels of customer satisfaction.
• Oversee housekeeping and maintenance staff to ensure all rooms and public areas are clean, well‑maintained, and meet brand standards.
• Coordinate with various departments to resolve guest complaints and issues promptly and professionally.
• Implement and enforce hotel policies and procedures to maintain consistency and quality in service delivery.
• Analyze operational performance metrics to identify areas for improvement and implement changes to increase efficiency and guest satisfaction.

• Proven experience in hotel operations, preferably in a management role, with a strong understanding of hospitality principles and practices.
• Excellent communication and interpersonal skills to effectively interact with guests, staff, and other stakeholders.
• Ability to work in a fast‑paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
• Strong problem‑solving skills to address guest complaints and operational issues efficiently.
• Familiarity with hotel management software and systems to manage front desk, housekeeping, and maintenance operations.
• Leadership skills to motivate and direct staff, promoting a positive and productive work environment.
• Analytical skills to interpret operational data, identify trends, and make informed decisions to improve hotel performance.

The Operations Manager position is open for applications. This posting has not yet expired.