Systems Administrator

Job Title
:
Systems Administrator – Monitoring

Company
: SHR Consulting Group

Location
:
Blue Ridge Summit, PA

Clearance
:
DoD Top Secret Security Clearance

SHR Consulting Group is seeking an experienced System Administrator – Monitoring to support 24/7/365 operations. This onsite shift position runs from 7:00 PM to 7:00 AM and is located in Blue Ridge Summit, PA. You must be able to work onsite. Initial training will take place at the Pentagon during standard daytime hours before transitioning permanently to Blue Ridge Summit, PA.

• Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
• Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and elevate when necessary within Service Level Agreements.
• Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.
• Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
• Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
• Must be proficient with Microsoft Office Suite.
• Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
• Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives.

• Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.
• Hands on experience with Server Administrations including virtualization.
• Commitment to adapting and adhering to best practices.
• Attention to detail and professionalism.
• Minimum 3 Years’ experience in Tier III Support operations.

• Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS, ECGS, ITS, and MCS.
• Hands-on experience with VMWare, SCOM, Aternity, Service
  
  NOW, Prism and Splunk.

• Bachelor’s degree in Computer Science or related IT or technical field.

• Active DoD 8140 IAT Level II cyber certification (Security+) or better.

• Contribute to impactful government initiatives that enhance national security and public welfare.
• Work in a collaborative, flexible, and forward-thinking work environment.
• Receive competitive compensation, comprehensive benefits, and career development opportunities.

Join us and make a difference!

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting