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Telecommunications Support Technician
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2025-12-02
Listing for:
CALIBRE Systems Inc
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
Telecoms Engineering, Technical Support
Job Description & How to Apply Below
CALIBRE Systems, Inc., an employee-owned management consulting and digital transformation company, is looking for a highly motivated Telecommunications Support Technician to join our dynamic team supporting a federal client. This position will assist in providing support to end users on a variety of issues.
Responsibilities- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors issues to ensure a timely resolution.
- Identifies current or anticipated problem areas relating to telecommunications hardware and software systems.
- Provides asset management and tracking support of cellular, Voice Over Internet Protocol (VoIP), analog, circuits and broadband services, and associated equipment.
- Associate's degree or 2 years of experience in Information Technology or in a related area.
- Knowledge of commonly used concepts, practices, and procedures within Information Technology Service Management.
- Experience relying on instructions and pre-established guidelines to perform the functions of the job.
- Experience performing a variety of complicated tasks.
- Knowledge of telecom assets of cellular, VoIP, analog, circuits and broadband services.
Rockville, United States. Full-Time/Regular. Equal Opportunity Employer, including disability/protected veterans.
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