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IT Support Technical Support HelpDesk/Support

Cleared Tier 2 Help Desk Specialist - Night Shift

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: 3SI Security Systems, Inc.
Full Time position
Listed on 2025-12-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology security solutions provider is seeking a Tier 2 Help Desk Specialist in Alexandria, VA. The ideal candidate will provide technical support for security applications and assist Tier 1 personnel with troubleshooting. Responsibilities include monitoring ticket workflows, configuring subsystems into software, and documenting technical issues. Candidates must have a degree in IT or equivalent experience, 1-5 years of help desk experience, and active U.S. Government clearance.

The position involves 12-hour shifts, rotating schedules, and on-site training for onboarding.
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