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DoD IT Helpdesk Technician — Tier 1
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2025-12-25
Listing for:
NCI
Full Time
position Listed on 2025-12-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
An established industry player is seeking a dedicated Service Desk Support Technician I to join their team. In this pivotal role, you will provide Tier 1 support for hardware, network, and software issues, ensuring a seamless experience for end-users. Your responsibilities will include answering helpdesk calls, managing IT support tickets, and collaborating with technicians to resolve requests efficiently. This position offers a unique opportunity to contribute to meaningful transformation within the government sector while supporting a diverse workforce.
If you are passionate about technology and customer service, this role is perfect for you.
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