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IT Consultant IT Business Analyst

Senior Federal IT Relationship Manager

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: SMS Data Products Group, Inc.
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst
Job Description & How to Apply Below
A federal IT services company is seeking a Business Relationship Manager (BRM) to act as the primary liaison between mission owners and the delivery team. The role focuses on ensuring IT services align with operational needs and customer satisfaction. Responsibilities include gathering feedback, managing the satisfaction process, and collaborating with various teams. Ideal candidates will have strong communication skills, experience in federal IT environments, and a Bachelor's degree.

Preferred certifications include ITIL v4 and customer experience.
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Position Requirements
10+ Years work experience
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