JIRA Develoepr and Administrator

Description Key Tasks

• Responsible for development, customization, and testing of JIRA for the project management needs at the enterprise level
• Responsible for development, customization, and testing of Confluence for the enterprise knowledge management capability
• Responsible for the integration and testing of Jira with Service Now for the consolidation of tickets.
• Responsible for the integration and testing of Jira and Confluence based on the knowledge management requirements.
• Responsible for the overall support and maintenance of the JIRA platform and related solutions.
• Analysis of software requirements, hardware compatibility, development of software products and tools used for design, development and maintenance of infrastructure, and platforms.
• Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA and Confluence.
• Administer JIRA and Confluence
• Lead the integration of various services internal and external to the enterprise.
• Integrate the required support for compatibility with existing tools and services
• Design, develop and maintain custom projects, workflows, schemes, screens, field configurations, automations, user permissions, and project roles in Jira/Confluence
• Audit, improve, and automate processes and workflows as needed; determine ways to optimize Jira/Confluence
• Function as a SME, assisting in the training for staff on Jira/Confluence regarding how to use the tools, navigate projects and spaces
• Troubleshoot, identify, and resolve Jira issues reported by program users
• Coordinate with Customers and Cloud hosting team to provide suggestions and solutions to system configuration as needed
• Provide ad-hoc Program support with application, system, issue, and project level configuration as needed
• Manage user access provisioning and ensure proper restrictions are in place

• BS degree and 12 - 15 years of prior relevant experience or Masters with 10 - 13 years of prior relevant experience. May possess a Doctorate in technical domain.

• Bachelor's degree in a related field (e.g., Computer Science, Information Systems, Business)
• 12 +years of development and systems administration experience
• 3 + years of experience in SharePoint 2016/2019 development on-Premises
• Experience in Atlassian/Jira development and administration, to include installation and configuration of custom applications.
• Proficient in the implementation of Atlassian Plugins
• Experience with Service Now platform
• Experience working in cloud environments
• Experience developing software team solutions using Atlassian tools and Atlassian Confluence
• Troubleshooting and problem-solving skills
• Proficient in creating and managing custom JQL filters, dashboards, and Confluence pages
• Ability to work in a fast-paced, mission-driven environment
• Experience influencing the development of systems & solutions to facilitate the desired outcome of a project
• Experience engaging with senior members of customers organizations
• Must be a U.S. Citizen and able to obtain a Public Trust and DoD Secret Clearance

• Prior experience supporting DHS, USCG, or other federal cloud modernization efforts.
• Strong documentation, communication, and cross-functional collaboration skills.
• Experience working with technical teams in cloud, cybersecurity, or enterprise IT environments.

Come break things (in a good way). Then build them smarter.

We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."

Original Posting:
December 26, 2025

For U.S. Positions:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $ - $

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to)…