IMS Cisco Administrator​/Network Engineer; Hybrid Security Clearance

Position: IMS Cisco Administrator / Network Engineer (Hybrid) with Security Clearance
Overview
Provide day-to-day administration and Tier 2–3 troubleshooting for Cisco network infrastructure in a DoD environment (SIPR/NIPR). Execute routine to moderately complex changes, support upgrades/cutovers, and maintain documentation and compliance within secure/offline operating constraints.

Key Responsibilities

• Administer and support Cisco LAN/MAN/WAN networks in SIPR/NIPR environments.

• Troubleshoot Tier 2–3 issues (routing/switching, VLANs/trunking, VPN connectivity, interface errors, basic QoS); drive incidents to closure.

• Implement standard and moderately complex changes (ports/VLANs, configuration updates, access control changes) in accordance with change management.

• Monitor network performance/availability; analyze alerts, identify trends, and recommend corrective actions.

• Support upgrades, migrations, integrations, and conversions/cutovers, including planning inputs, testing, and validation.

• Coordinate with internal teams and vendors; collect/interpret logs and diagnostics to support resolution.

• Maintain network documentation (diagrams, baselines, runbooks/SOPs) and keep records current.

• Partner with cybersecurity/systems teams on device authentication, access controls, and compliance requirements.

• Participate in on-call rotation and respond to priority incidents as required.

Required Qualifications

• Active Secret Clearance; ability to work onsite in Alexandria, VA as needed (Hybrid) in SIPR/NIPR and SCIF environments.

• High School diploma or equivalent (Associate/Bachelor’s in IT-related field preferred).

• 3–5 years hands-on network administration experience, including Cisco routing and switching in enterprise or DoD environments.

• Working knowledge of TCP/IP, subnetting, DNS/DHCP, VLANs, trunking, and basic routing concepts; familiarity with OSPF/BGP preferred.

• Strong troubleshooting/analytical skills and ability to communicate clearly with customers and stakeholders.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Preferred Qualifications

• Experience with monitoring/troubleshooting tools (e.g., Solar Winds, Wireshark, Cisco tools).

• Experience supporting offline/air-gapped environments.

• Exposure to firewalls and security controls (ACLs; Cisco ASA/Palo Alto/Fortinet a plus).

• QoS/VoIP familiarity a plus.

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Certifications:

CCNA strongly preferred; CCNP a plus.
Success Factors
Service-driven, detail-oriented, adaptable, and comfortable working independently while collaborating on escalations and projects.