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Hybrid DAI O2C & G-Invoicing Help Desk SME
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-02-01
Listing for:
AppSolut
Full Time, Part Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Overview
We’re expanding our team to support Defense Agencies Initiative (DAI) financial systems.
Role 1 — DAI Help Desk SME (Order-to-Cash & G-Invoicing)- Serve as a DAI Help Desk Subject Matter Expert with Order-to-Cash (O2C) and G-Invoicing knowledge
- Provide advanced troubleshooting, escalation support, and user training
- Support system enhancements, SIT/UAT, and impact analysis
- 7+ years of experience utilizing DAI or Oracle E-Business Suite Financials
- Bachelor’s degree required from an accredited institution
- Hybrid work schedule (on-site 3 days per week)
- Provide Tier I Help Desk support via phone and email
- Log, prioritize, resolve, and escalate system issue tickets
- Support user access, account management, and basic training
- 3+ years of experience utilizing DAI or Oracle E-Business Suite Financials
- Bachelor’s degree required from an accredited institution
- Hybrid work schedule (on-site 3 days per week)
📩 Apply or message me directly to learn more!
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