Director, Enterprise Technology & Strategy

Introduction

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting todays evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

The
Director, Enterprise Technology
provides strategic leadership, governance, and executive oversight for SHRM's enterprise technology environment, ensuring technology capabilities are secure, resilient, scalable, and aligned with SHRM’s organizational priorities. Reporting to the Chief Financial Officer, this role develops and executes the enterprise technology strategy while governing a co-sourced technology operating model that combines internal leadership with an external managed services provider.

The Director serves as SHRM's senior technology advisor, establishing technology strategy, governance, investment priorities, and vendor accountability while ensuring operational excellence through effective oversight of internal stakeholders and external technology partners. This position partners closely with executive leadership to modernize infrastructure, strengthen cybersecurity, improve service delivery, optimize technology investments, and enable innovation that advances SHRM’s organizational objectives.

This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00–9:00 a.m. and concluding between 5:00–6:00 p.m. local time.

The hiring range for this position is $150,000 to $180,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

Enterprise Technology Strategy & Governance

• Develop and execute SHRM's enterprise technology strategy, roadmap, operating plan, architecture principles, and investment priorities aligned with SHRM’s goals.
• Advise the Chief Financial Officer and executive leadership on technology strategy, emerging trends, cybersecurity risks, operational priorities, and technology investments.
• Chair the Technology Operating Steering Committee and establish governance processes that prioritize initiatives, manage technology risk, and support executive decision-making.
• Develop enterprise technology policies, standards, and governance frameworks that promote consistency, security, compliance, and operational excellence.
• Evaluate emerging technologies, including artificial intelligence (AI), automation, cloud services, collaboration platforms, and digital workplace solutions—to identify opportunities that improve organizational effectiveness and business value.

Enterprise Technology Operations & Infrastructure

• Provide executive oversight of SHRM's co-sourced technology operating model, ensuring managed service providers deliver high-quality, cost-effective technology services.
• Govern enterprise infrastructure, cloud environments, identity and access management, collaboration platforms, networking, endpoint management, telecommunications, and core technology services.
• Oversee technology modernization, lifecycle planning, asset management,…