Night Shift Tier II Help Desk Lead
Listed on 2026-10-17
-
IT/Tech
HelpDesk/Support
CRI in Alexandria, VA is seeking a Night Shift Lead for the Tier II Help Desk to oversee the 10 PM–10 AM shift, ensuring mission‑critical security applications and systems run smoothly. This role requires strong leadership, advanced troubleshooting, and coordination across Tier 2 and Tier 3 engineering teams.
You will manage incident response, prioritize tickets, document work, and report performance metrics to program management while maintaining strict security controls and 12‑hour shift
We have an opening for a Night Shift Tier II Help Desk Lead in Alexandria, VA, United States within IT & Technology, Other.
For the Night Shift Tier II Help Desk Lead position at COMMUNICATIONS RESOURCE, we are reviewing applications now.
Step into the Night Shift Tier II Help Desk Lead role at COMMUNICATIONS RESOURCE in Alexandria, VA, United States and grow with us.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).