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Onsite IT Help Desk Analyst; Tier I

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: KeenLogic
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Onsite IT Help Desk Analyst (Tier I)

Keen Logic is seeking a Talented Tier I Analyst to provide on-site call center support in Alexandria, VA. The role involves assisting customers in person or by phone in a fast-paced, consultative team setting, with a focus on basic technical helpdesk tasks.

The position is full-time and onsite, Monday through Friday, with responsibilities including password resets, account unlocks, and basic workstation remediation, escalating more complex issues to Tier II or eBusiness teams as needed.

For the Onsite IT Help Desk Analyst (Tier I) position at Keen Logic, we are reviewing applications now.

This posting is for the Onsite IT Help Desk Analyst (Tier I) role at Keen Logic, based in Alexandria, VA, United States.

We are looking to fill the Onsite IT Help Desk Analyst (Tier I) position at Keen Logic in Alexandria, VA, United States.

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