Senior Systems Engineer; MTR SME

Position: Senior Systems Engineer (MTR SME)
GovCIO is seeking a Senior Systems Engineer to serve as our Microsoft Teams Room (MTR) SME supporting the U.S. Coast Guard (USCG). This role is responsible for driving MTR projects and delivering comprehensive administrative and engineering support across Microsoft Intune and Microsoft DoD 365 environments. The SME will specialize in developing customized Intune policies, automating compliance frameworks, and designing engineering test plans to ensure seamless, secure collaboration capabilities across the enterprise.

The position is located in Alexandria, VA, and operates on a hybrid schedule.

Responsibilities As a Senior Systems Engineer, you will serve as the primary technical resource managing device life cycles, configuration automation, and cloud engineering policies.

Key responsibilities include:

MTR Lifecycle Engineering:
Serve as the core engineering lead for MTR hardware and software environments, managing device enrollment, pilot testing, and overall deployment strategies.

Intune & Cloud Administration:
Provide hands-on administration within Microsoft Intune and Microsoft DoD 365 environments, building, testing, and pushing customized modern device management profiles.

Security & STIG Automation:
Automate device policy applications to guarantee strict compliance with DISA Security Technical Implementation Guides (STIGs) and federal baseline security standards.

Testing & Quality Assurance:
Define engineering testing criteria, author rigorous pilot test plans, conduct validation cycles on hardware endpoints, and produce comprehensive QA reports.

Technical Documentation:
Research, write, and maintain high-quality system engineering documentation, including Standard Operating Procedures (SOPs), administrator configuration guides, and end-user job aids.

Technical Discovery:
Collaborate closely with USCG teams to research emerging technical solutions, translate operational objectives into discrete requirements, and maintain a project requirements matrix.

Qualifications High School with 9+ years (or commensurate experience)
Required Skills & Experience Certification:
DoD 8570 IAT Level II Certification (e.g., Security+ CE, CySA+).MTR Mastery:
Proven engineering and deployment experience with Microsoft Teams Room hardware baselines, device profiles, and specialized room system features.

Intune & DoD 365 Expertise:
Advanced hands-on experience managing mobile device management (MDM) / mobile application management (MAM) infrastructures via Microsoft Intune in a secure government cloud tier.

Compliance Automation:
Direct experience translating and automating DISA STIG parameters into operational Intune configurations and automated compliance policies.

Systems Validation:
Demonstrated capability defining test matrices, running multi-device pilot programs, and completing structured hardware/software quality assurance pipelines.

Technical Writing:
Proficient in drafting engineering-level technical documentation, system architecture flows, and baseline installation guides.

The candidate must proactively and accurately pass relevant information to peers. This includes:

Sharing update, instructions and feedback in a timely manner.

Ensuring information is clear, complete, and accessible to all team members.

Utilizing appropriate channels (email, meetings, chat, documentation) to facilitate knowledge transfer.

Collaborating with colleagues to resolve issues and maintain transparency across projects

Clearance Level: Must have an active Secret clearance  Preferred Skills & Experience Experience supporting the U.S. Coast Guard, or Department of Homeland Security (DHS) enterprise infrastructure frameworks.

Relevant Microsoft certifications highly preferred (e.g., Microsoft 365 Certified: Endpoint Administrator Associate or equivalent MTR certifications).Understanding of how secure video teleconferencing infrastructure aligns with broader federal network boundaries and zero-trust principles.
#USCG #JP #DICEPosted Salary RangeUSD $ - USD $ /Yr.