Operations Officer; Senior Internet Technology Project Manager

About the role

This position is in the Secretariat for Special Operations (SSO), Office of the Assistant Secretary of War for Special Operations and Low-Intensity Conflict (OASW(SO/LIC)). The ASW(SO/LIC) serves as the principal civilian advisor and assistant to the Secretary of War and has statutory responsibility for overseeing special operations-peculiar administrative matters pertaining to the readiness and organization of special operations forces (SOF), resources and equipment, and civilian personnel.

This Operations Officer (Senior IT Project Manager) serves as the primary technical authority, acquisition advisor, and execution lead for secure systems modernization and cybersecurity governance across the SSO, reporting directly to the SSO CIO / EDS Chief. In this capacity, the Operations Officer provides direct oversight of the Enterprise Digital Services (EDS) contractor team to ensure strict alignment with the transition strategy.

The primary focus of this role is to govern the decommissioning of the legacy .gov network and Data Center, while directing the lifecycle management and acquisition of modern, secure, and compliant cloud capabilities within the DOW-approved Microsoft 365 and SharePoint Online environments. The Manager works directly with resource managers, technical teams, and vendors to monitor service-level agreements (SLAs), evaluate technical deliverables, and enforce low-code/no-code Microsoft Power Platform standards.

Travel frequency is up to 10%, with travel between Washington, D.C., and U.S. Special Operations Command for limited functions and coordination.

What you'll do

• Technical Project Lifecycle & Governance Execution: Acts as the lead integrator and technical authority for all IT systems, infrastructure upgrades, and enterprise software deployments across the organization. This role directs the full project management lifecycle—from requirement elicitation and work breakdown scheduling through deployment and operational transition. The Manager actively establishes technical baselines, monitors project velocity, eliminates delivery roadblocks, and enforces standard operating procedures (SOPs) and configuration control to ensure predictable, secure, and compliant project milestones.
• Cybersecurity Posture, Compliance & ISSM Alignment: The Manager provides subject matter expertise in information security governance, supporting Information System Security Manager (ISSM) functions and security assessment processes. Core duties include coordinating Risk Management Framework (RMF) accreditation packages, monitoring continuous diagnostic and mitigation (CDM) baselines, and evaluating technical architecture against strict cybersecurity standards. The role conducts vulnerability reviews, oversees system authorization artifacts (ATO/IATT), liaises with defense authorizing officials, and ensures all network enclaves and sensitive processing environments remain strictly compliant with applicable security directives.
• Stakeholder Synchronization, Vendor Oversight & Technical Advisory: The role drives cross-functional technical synchronization by translating intricate operational needs into actionable engineering specifications and procurement packages. Working directly with government resource managers, systems engineers, and defense contractors, the Manager oversees vendor performance, service-level agreements (SLAs), and hardware/software asset lifecycle roadmaps. Additionally, they advise the SSO CIO on emerging technologies, leads technical working groups, document key engineering decisions, and direct technical onboarding and transition activities to ensure new capabilities integrate seamlessly into…