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Onsite IT Asset & Tier II Help Desk Technician

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: KeenLogic
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below

Keen Logic seeks a proactive Tier II Help Desk Analyst and Asset Technician to join our Alexandria, VA team. The role focuses on Tier II support for NSF-owned hardware and asset management across PCs and Apple workstations, with onsite work and collaborative problem solving.

You will diagnose and remediate workstation issues, assist with software installs, and coordinate with eBusiness when deeper support is required. Strong communication and documentation are essential for success.

Our organisation is growing, and we are hiring a Onsite IT Asset & Tier II Help Desk Technician in Alexandria, VA, United States.

As a Onsite IT Asset & Tier II Help Desk Technician, you will play an important part at Keen Logic in Alexandria, VA, United States.

We invite applications for the Onsite IT Asset & Tier II Help Desk Technician position located in Alexandria, VA, United States.

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