Identity Management/Active Directory SME
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IT/Tech
Job Description & How to Apply Below
Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
Our Mission, Vision, and Values guide the way we do business. If this sounds like a mission you want to be a part of, keep reading! Leidos is seeking a Identity Management/Active Directory Subject Matter Expert (SME) to partner on a large enterprise IT contract for the DOD. Administrator will be responsible for maintaining existing enterprise identity management solutions, troubleshoot incidents, and assist with transitioning new capabilities from the engineering team to production.
Duties will include validating the health and status, operations, and maintenance of identity management systems such as Active Directory, Azure Active Directory, Azure Active Directory Connect (AADC), Active Directory Federation Services (ADFS), ADFS Web Application Proxy (WAP), Quest Active Roles Server (ARS), Microsoft Identity Manager (MIM), Forefront Identity Manager (FIM), LDAP Border Directory Systems (AD Lightweight Directory Services, Radiant Logic, VDS etc.).
This individual will work in a team environment supporting a large enterprise spanning multiple enclaves and sites. Primary Tasks Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) in order to perform technical configuration, rebooting, and other remedial actions to assist with troubleshooting authentication anomalies. Provide support for implementing, troubleshooting and maintaining identity management systems.
- Rapidly distinguish isolated user problems from enterprise-wide application/system problems and provide recommended solutions.
- Coordinate with stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Build and deploy Domain Controllers and other identity management servers through remote means at customer sites utilizing approved installation procedures.
- Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
- Mentor junior team members.
- Update operations and maintenance documentation for 24/7/365 IT Operations Center (ITOC) personnel.
- Support operations across multiple geographic locations and network classifications.
- Work with Operations, Engineering, and vendor support to develop solutions to complex technical issues.
- Work independently and as part of a team located at multiple sites/time zones.
- Extensive experience with Power Shell commands and scripting/automation
- Experience with Quest ARS Power Shell extensions and implementing ARS task automation
- Experience with Tier 2/Tier 3 system administration
- Experience interacting with customers during the course of troubleshooting incidents and system anomalies
- Experience troubleshooting issues in a growing environment
- Experience with log reviews, incident analysis, and identification of issue trends
- Experience with server patch management methodologies
- Experience mentoring and training junior personnel
- Effective time management skills and ability to adjust priorities to changing customer requirements, mission needs, outage response, and assisting external teams with troubleshooting authentication issues.
- Strong oral and written communications skills
- Track record of working effectively within a team, and support to peers toward improved processes and results
- Ability to work independently, work incidents as they are received and complete projects assigned by program and government leadership.
- Experience with IT Service Management ticketing systems such as Service Now.
- Extensive experience with Identity Management technologies including the following:
Microsoft Identity Manager (MIM) Forefront Identity Manager (FIM) Azure Active Directory Connect (AADC) Active Directory Federation Service (ADFS) ADFS Web Application Proxy (WAP) Quest Active Roles Server (ARS) LDAP Border Directory Systems Active Directory Lightweight Directory Services Radiant Logic VDS OAUTH/SAML Secure Token Authentication Services/PKI Integration
Candidate must have a Bachelor's degree with 12 years of relevant…
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