Software Asset Management Analyst

About NDi

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.

Network Designs, Inc. (NDi) is seeking a Software Asset Management Analyst to support enterprise software request fulfillment, software asset management, licensing compliance, and software governance activities within a Federal IT environment.

The Software Asset Management Analyst will receive and process software requests, validate requirements, coordinate fulfillment activities, support software standards and license evaluation processes, and maintain accurate software entitlement documentation. The position works closely with Government customers, vendor managers, Contracting Officer's Representatives (CORs), Product Owners, procurement personnel, and technical support teams to ensure software requests are processed accurately, efficiently, and in accordance with established governance and compliance requirements.

• U.S. Citizenship is required
• Must be able to obtain and maintain a Public Trust clearance
• This position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, , MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WV

• Bachelor's degree in a related discipline such as Business, Information Systems, Information Technology or a related field
• Minimum of five (5) years of relevant experience in software asset support and/or IT service operations.
• Experience executing structured intake, data entry, ticket workflows, and customer communications within an IT service environment.
• Knowledge of software request fulfillment, vendor quoting, and procurement intake documentation.
• Experience supporting enterprise software governance processes and standards-conformance workflows.
• Familiarity with software asset management repositories and software installation protocols, including:
• License keys
• Installation instructions
• Installation files
• Product documentation
• Strong analytical skills.
• Ability to reconcile software entitlement and consumption data.
• Ability to document assumptions, evidence, and analytical methodology to maintain traceability.
• Ability to develop clear, defensible recommendations and written outputs.
• Strong attention to detail and ability to work within controlled repositories, workflows, and governance processes.
• Ability to coordinate effectively across technical, acquisition, financial, and software asset management stakeholders.
• Strong customer service and communication skills.
• Ability to manage multiple software requests and competing priorities within a production service environment.

• Experience supporting enterprise software asset management within a Federal or similarly complex enterprise environment.
• Experience with software asset management, discovery, or service-management platforms, including:
• Flexera
• Service Now Software Asset Management
• Belarc
• Tanium
• Familiarity with software licensing, entitlement reconciliation, and software compliance processes.
• Experience working with Government software procurement or acquisition workflows.

Relevant Systems Identified In The PWS Include

• Service Now IT Service Management (ITSM)
• Service Now Software Asset Management
• iViews / IT Acquisition Request System (ITAR)
• Flexera
• B…