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Onsite IT Help Desk Analyst; Tier I

Listing for: KeenLogic
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Position: Onsite IT Help Desk Analyst (Tier I)

Keen Logic is seeking a Talented Tier I Analyst to provide on-site call center support in Alexandria, VA. The role involves assisting customers in person or by phone in a fast-paced, consultative team setting, with a focus on basic technical helpdesk tasks.

The position is full-time and onsite, Monday through Friday, with responsibilities including password resets, account unlocks, and basic workstation remediation, escalating more complex issues to Tier II or eBusiness teams as needed.

We invite applications for the Onsite IT Help Desk Analyst (Tier I) position located in Alexandria, VA, United States.

All applications are reviewed carefully by our team.

The position is based in Alexandria, VA, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 42.000 - 54.000.

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