Service Manager

Join to apply for the Service Manager role at Acento Real Estate Partners

5 days ago Be among the first 25 applicants

This salary range is provided by Acento Real Estate Partners. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$32.00/hr - $35.00/hr

At Acento Real Estate Partners
, we know great communities don’t happen by accident—they’re built by passionate, hard‑working people who care. And it shows: we’re proud to be officially certified as a Great Place to Work.

Great Place to Work Certified

We are expanding and looking for a proactive, experienced Service Manager to oversee all maintenance operations and lead our on‑site service team. If you’re a hands‑on leader who thrives on team collaboration, attention to detail, and delivering exceptional results—you’ll fit right in.

• Lead Maintenance Operations:
  Oversee and coordinate day‑to‑day maintenance tasks, assigning work orders and ensuring timely, high‑quality completion.
• Team Supervision:
  Manage and mentor the on‑site maintenance team, fostering a positive, professional, and efficient working environment.
• Preventative & Reactive Maintenance:
  Ensure all building systems (HVAC, plumbing, electrical, appliances, carpentry, and painting) are well‑maintained and fully operational.
• Compliance & Safety:
  Ensure all work is completed in accordance with company policies, safety regulations, and industry standards.
• Inventory & Records:
  Maintain accurate records of service requests, preventative maintenance, parts orders, and vendor coordination.
• Staff Scheduling & Hiring:
  Manage shift schedules, recruit new maintenance personnel as needed, and support training and onboarding efforts.
• Resident Satisfaction:
  Provide excellent customer service and communicate effectively with residents regarding service timelines and updates.

• 5+ years of hands‑on experience in property maintenance including HVAC, electrical, carpentry, plumbing, and appliance repair
• 5+ years of supervisory experience leading maintenance teams
• EPA/HVAC Universal Certification strongly preferred
• Proficiency in Onesite, Excel, Outlook, and Microsoft Teams
• Exceptional leadership, communication, and organizational skills
• Professional appearance and a high level of integrity
• Strong problem‑solving abilities and customer service focus

• Medical, dental, and vision insurance + Health Reimbursement Account (HRA)
• Employer‑paid short‑term, long‑term disability & life insurance
• 10 vacation days, 7 sick days, and 11.5 paid holidays
• Employee Assistance Plan (EAP)
• 401(k) with 4% employer match
• Eligible for quarterly bonuses
• Employee referral program

Be the leader who helps keep our communities running smoothly and beautifully. Apply today and grow your career with Acento Real Estate Partners!

• Mid‑Senior level

• Full‑time

• Other

Referrals increase your chances of interviewing at Acento Real Estate Partners by 2x