Senior Vice President, Products

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SHRMis a member-driven catalyst for creating better workplaces where people and businesses thrive together.

As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issuesand innovations impacting today’s evolving workplaces.

With nearly
340,000members in180countries, SHRM touches the lives of more than
362million workers and their families globally.

Summary

The Senior Vice President, Products is accountable for defining and executing SHRM’s product strategy to deliver innovative, relevant, and high-value solutions for HR professionals globally. The SVP oversees the full product lifecycle including pre-product development, ideation, design, launch, optimization, and retirement, ensuring offerings are audience-centric, market-responsive, and financially sustainable.
This role leads SHRM’s HR Professional Solutions Product team, which includes membership, certification, professional development, individual consumer items and new product incubation. The role partners closely with the Member and Customer Experience team to ensure seamless delivery and alignment across all member and customer touchpoints. The SVP is responsible for building, leading, and developing a high-performing team that drives operational excellence and advances SHRM’s strategic and financial goals, while strengthening SHRM’s role as the trusted global authority on all things work, workers, and the workplace.

Key Responsibilities

• Define and implement a product strategy consistent with SHRM’s mission and growth objectives, ensuring offerings are credible, relevant, and audience centric.

• Oversee the end-to-end product lifecycle, including optimization of current products, extension of product offerings, new product development, incubation, and development.

• Lead audience-centered product development (inside out and outside-in), ensuring solutions resonate with HR professionals at every career stage.

• Drive operational excellence, with centralized processes, scalable operations, and clear performance metrics.

• Foster a culture of innovation and continuous improvement, balancing creativity with disciplined execution.

• Partner across SHRM to ensure seamless delivery lifecycle of member and customer experiences, from B2C to B2B and vice-versa.

• Provide executive leadership and mentorship to product teams, building organizational capability and succession strength.

Education And Experience

• Bachelor’s degree required; advanced degree (MBA or related) preferred.

• 15+ years of business and product leadership, with association or professional services experience preferred and a strong understanding of the evolving world of work.

• Deep understanding of the HR ecosystem and ability to anticipate evolving workforce needs.

• Experience leading both consumer (B2C) and enterprise (B2B) product portfolios.

• Strong financial acumen, with proven track record of driving financial results and experience managing product P&L and driving margin improvement.

Knowledge, Skills, And Abilities

• Proven success in translating business insights into high-impact product strategies. Experience from the world of work preferred

• Demonstrated ability to scale operations while enhancing customer/member experience.

• Exceptional leadership, communication, and executive presence with the ability to influence at the highest levels internally and externally.

• Strong strategic and operational skills, with the ability to balance innovation with disciplined execution.

• Ability to integrate audience strategies, product development, operations, and insights into a cohesive product function.

Leadership Attributes

• Strategic Innovator:
Anticipates trends and develops solutions that advance the HR profession.

• Trusted Authority:
Strengthens SHRM’s credibility and global impact.

• Disciplined Operator:
Delivers efficiency, scalability, and financial results.

• Transformational Leader:
Builds a high-performing, unified product organization.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Frequent use of hands and fingers…