Assistant Property Readiness Coordinator; Entry Level

Assistant Property Readiness Coordinator (Entry Level)

Location:

Alexandria, VA, United States

Date Posted: 11/11/2025

Position Type:
Full‑time

Be among the first 25 applicants.

• Hands‑On Training:
  Learn the ins and outs of single‑family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support: A locally owned franchise of North America’s largest residential property management organization, providing personalized mentorship backed by national resources.
• Positive Resident
  
  Experience:
  
  Help elevate our NPS (Net Promoter Score) by delivering a first‑class experience to every Resident.
• Collaborative Environment:
  Join a team that values communication, teamwork, and proactive problem‑solving.

• Oversee Move‑Ins & Move‑Outs
  • Schedule and conduct property evaluations, ensuring Residents move in seamlessly.
  • Document property conditions at move‑in and move‑out, address questions, and coordinate any necessary follow‑up.
• Coordinate Make‑Ready Projects
  • Organize repairs, cleanings, and other services between Resident turnovers.
  • Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.
• Champion Resident Satisfaction
  • Serve as a primary point of contact for Residents during transition periods, answering questions and resolving concerns.
  • Encourage Residents to provide feedback and positive reviews to enhance our NPS score.
• Collaborate with the Leasing Team
  • Work closely with Leasing Agents to share updates on property conditions and track progress.
  • Provide concierge‑level service by educating Investors on property statuses and potential upgrades.
• Maintain Detailed Records
  • Accurately document all interactions and property details in our software systems.
  • Keep digital and physical records updated for compliance and accountability.

• Customer‑Focused:
  You genuinely enjoy helping people and creating positive experiences for Residents.
• Detail‑Oriented:
  You notice the small things that make a big difference in property condition evaluations and make‑ready processes.
• Organized & Flexible:
  You can juggle multiple tasks, re‑prioritize as needed, and keep projects running on time.
• A Clear Communicator:
  You can relay information effectively to Residents, Investors, contractors, and team members—both verbally and in writing.
• Tech‑Savvy:
  Comfortable using software tools, apps, and online platforms to stay on track and communicate updates.
• Locally Based:
  You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
• Interest in Real Estate:
  Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single‑family property management.

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Experience in a customer‑facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.

• Hourly Rate: $18–$25/hr (commensurate with experience)
• Performance Bonuses:
  Potential additional earnings based on team and NPS performance (not guaranteed).
• Work Structure:
  Full‑time, 40 hours/week + occasional overtime (paid at 1.5x)
• Hybrid approach: field work, remote tasks, and regular office collaboration
• Initial training 3 days/week in our Gainesville, VA headquarters; 2 days/week in our Alexandria office
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure
• Mileage Reimbursement:
  For field visits and errands
• Professional Growth:
  We value internal promotions—learn single‑family property management from the ground up and chart a path to higher‑level roles.

If you’re looking for a dynamic, collaborative role where you can deliver a first‑class experience to Residents and help properties shine,
apply today
! We can’t wait to see what you’ll bring to our team.