Appliance Service Technician; Alexandria, VA

Appliance Service Technician (Alexandria, VA)

Join to apply for the Appliance Service Technician (Alexandria, VA) role at GE Appliances, a Haier company
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At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

• We come together.
• We always look for a better way.
• We create possibilities.

• Annual wage increases and uncapped incentive opportunities.
• Service van.
• Laptop computer and smartphone.
• Uniforms, work boots, and specialized tools.
• Medical, dental, vision, and life insurance on day one.
• 401(k) and tuition reimbursement.
• Paid vacation and paid holidays.
• Career growth – ongoing education for those looking to expand their industry knowledge.

Great hourly rates $24–$34+ per hour, depending on experience, certification and location.

• Conduct diagnosis and in-home repairs in consumers’ homes on GE Appliances’s major appliances.
• Promote and sell GE Appliances service contracts, water filters, and other products.
• Operate assigned service van to travel to repair locations.
• Record all activities related to repairs, routes, and other activities.
• Attend trainings, meetings, and other events to remain a knowledgeable expert in the repair industry.
• Manage maintenance and stock inventory of the assigned service van.
• Maintain high levels of customer satisfaction through delivery of high-quality service and meet productivity and efficiency goals.
• Follow safety procedures and maintain constant awareness for personal safety and others’ safety.
• Duties, responsibilities, and activities may change at any time with or without notice.

• HS diploma or GED.
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance.
• Ability/experience diagnosing and repairing major appliances.
• Excellent customer service and communication skills.
• Ability to work a flexible schedule with some Saturday work required.
• Valid state driver’s license and successful completion of background check, physical, and drug screen.
• Willingness to obtain CFC certification within six months.
• Wear uniform and maintain standards of personal grooming and appearance consistent with GEA values.
• Self‑directed and solid team player.
• Ability to deescalate situations and rebuild customer confidence in our products.
• Ability to perform essential functions of the position, with or without accommodation, including but not limited to:
  • Step up, into, and out of a van and sit for extended periods of time.
  • Handle/work with parts/equipment that may be hot, cold, and/or wet.
  • Use powered hand tools and occasional vibratory tools/equipment.
  • Handle and lift parts or materials up to 77 lbs and push/pull 70 lbs.

• 6+ months of experience with refrigeration repair.
• CFC certified.
• Certification in appliance repair or associate’s degree preferred.
• Read and interpret wiring diagrams, schematics, and other service information.

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. We strengthen communities where we live and work. We reinforce a culture of belonging, purpose, and engagement. We reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will…