More jobs:
It Technician
Job in
Alfreton, Derbyshire, DE55, England, UK
Listed on 2025-12-11
Listing for:
Inplace Personnel Services Ltd
Full Time
position Listed on 2025-12-11
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
đź“Ť Alfreton, Derbyshire, DE55 7JR
đź’Ľ Permanent | Full-Time
đź’° Competitive Salary (Based on Experience)
🕒 Monday–Friday | Office-Based
My client operates in a specialist and growing market — designing, building, and installing mobility products that help people stay independent, especially when it comes to using their vehicles. It's meaningful work, and our solutions are life-changing for many.
The Opportunity
We’re looking for a passionate and proactive IT Support Technician to join our Infrastructure team. You’ll play a vital role in supporting day-to-day IT operations across the group — keeping systems running, users supported, and contributing to the success of ongoing tech improvements.
This is a great opportunity to develop your IT skills in a company where technology is evolving — and your growth is actively supported.
Key Responsibilities
* Provide first and second-line IT support using Jira Service Management
* Troubleshoot hardware, software, network, and server issues
* Configure and install laptops, desktops, mobile phones, and tablets
* Support user onboarding/offboarding (account setup, permissions, password resets)
* Administer 3CX telephony systems (extensions, call logs, provisioning)
* Create and maintain documentation using Confluence
* Deliver basic IT training to end users
* Liaise with 3rd-party vendors and external support
* Manage IT equipment stock and replacements
* Contribute to IT projects and system upgrades
What You’ll Need
* Experience in an IT support or helpdesk environment
* Proficiency with:
* Windows 7/10/11, Windows Server (2016–2022)
* Microsoft 365, Azure, Intune, SharePoint, Entra
* Active Directory, DNS, DHCP, file & print services
* Networking fundamentals (firewalls, switches, routers, cabling)
* Excellent communication and customer service skills
* A methodical, problem-solving approach
* Full UK driving licence and access to your own vehicle (essential)
Desirable (but not essential):
* Experience with Jira, Confluence or similar ITSM tools
* Knowledge of scripting or automation
* Relevant certifications (e.g., CompTIA, Microsoft, Cisco)
What’s In It For You
* Competitive salary (based on experience)
* 31 days holiday (including statutory) + extra days for long service
* Pension scheme
* Life insurance
* Profit-related pay
* Employee Assistance Programme
* Incentive scheme
* Time within work hours to develop and upskill your IT knowledge
Location
This is an on-site role based at our head office in Alfreton, Derbyshire easily accessible from Mansfield, Derby, Nottingham, Chesterfield, and surrounding areas.
Apply Now
If you’re excited by the opportunity to make a real impact while growing your IT career, we’d love to hear from you.
📩 Click “Apply Now” and submit your CV today
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