Sales Associate

Create a healthier, brighter future for pets, pet parents and people!

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

As a Sales Solutions Generalist you will provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction you will discuss the needs of the guest and their pet(s) to provide solutions for today and in the future, and assist with connecting them with a Specialist when appropriate. You will work the cash register, ensure merchandise is properly stocked and priced, and provide an excellent experience for each of our guests.

Strong passion for animal welfare, health and proper handling of all animals will help you excel in this role.

• Provide a great experience by engaging with guests utilizing your skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pet(s).
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Complete and apply training programs to maintain a high level of expertise in your role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and as needed refer to the Leader on Duty.

• UTILIZE SELLING BEHAVIORS
  . You are key to providing an amazing guest experience. Utilizing the behaviors within our Sales Model is critical to identifying and solving for their needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT
  . You will be empowered through our training programs to maintain safety protocols. The safety of partners, guests and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE
  . Being a great teammate is key to creating a culture centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER
  . As you develop your skills and knowledge, you will have opportunities to participate in developmental programs to support your continued growth throughout your career.

Team orientation, professional appearance and demeanor, genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Prior experience within sales, retail or related field. High level of knowledge of pet nutrition and an aptitude for sales techniques.

• None

The majority of duties are conducted indoors. The position requires bending, kneeling, moving merchandise, standing for long periods, and lifting 50 lbs and pulling 2000 lbs with material handling equipment. Availability for shifts on evenings, weekends, some overnights and holidays is required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

$12.00 – $19.50 per hour. Start Rate: $15.00 per hour.

Petco Total Rewards includes health and financial benefits, 401(k), incentives, and PTO. For more details, see

To apply for this position, please visit our careers page and submit your application.