Medical Receptionist

Pay Range

$38,000.00/yr - $45,800.00/yr

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintain the reception area, appointment scheduling, and verification of insurances.
• Answer incoming calls and take and distribute accurate messages.
• Greet visitors and determine the nature of their visit.
• Respond to routine inquiries from internal or external sources.

• 1+ years' experience as a medical receptionist in a patient-facing medical clinic or healthcare setting.
• Experience with EMR Systems (Electronic Medical Records).
• Excellent customer service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access).
• Must be able to work at the Conviva Care clinic located at 1009 E 6th St, Alice, TX 78332.

• Two years related experience preferred.
• Bilingual in English/Spanish with the ability to speak to patients in both languages.
• Associate degree.
• Knowledge of medical terminology.
• Value-based care model experience.

Full time – 40 hours per week, Monday‑Friday, 8 a.m. – 5 p.m.

Work location:

1009 E 6th St, Alice, TX 78332.

• Health benefits effective day 1.
• Paid time off, holidays, volunteer time and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Scholarships for eligible dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).
• Career development opportunities.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Center Well Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well‑being.

About Center Well, a Humana company:
Center Well creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, Center Well is focused on whole‑person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), Center Well offers stability, industry‑leading benefits, and opportunities to grow yourself and your career.

We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well‑being, all from day one.