Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 3018

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business through customer retention and growth. It partners with the GM to manage Team Members. The role has expert knowledge of automotive systems and parts, and the ability to source from special order, FDO, second source, etc.

It directs drivers to ensure timely and accurate delivery. This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with the GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Effective communication, listening, and problem‑solving skills.

Essential

Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability (including internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write in English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, and divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience is preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE certification preferred, but not required.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly walk or stand, talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Vision requirements include close, distance, color, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics are representative of those encountered while performing the essential functions. The employee is usually working inside, but sometimes outside and exposed to various weather conditions during tasks such as installing batteries and wiper blades. Occasional exposure to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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