Account Development Associate

Master Halco:
Fence & Deck Supply, North America’s leading manufacturer/distributor of fence and deck products is seeking an Account Development Associate.

The Account Development Associate will actively work to build relationships and provide support to our current and potential customers and branches. This role will maintain a working knowledge of all products, assist customers with job orders and develop customer accounts. Under moderate supervision, the Account Development Associate will perform telephone sales functions, including customer service, at a wholesale level in addition to taking incoming orders, performing credit checks, preparing pick‑slips on computer, coordinating availability/delivery, and troubleshooting problems.

This is a very exciting time to join our company. We are continuing to grow (80+ locations), introducing new products, making technological investments, and implementing innovative marketing strategies. We are also focused on our people -- our most important resource. At Master Halco, we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

• Competitive salary of $81,600 - $95,300.
• Quarterly Bonus Program and spiffs.
• Monday through Friday schedule.
• Typical operating hours are 8am-5pm. Can vary slightly by location.
• A competitive health care plan (over 30 hours a week).
• A generous matching 401(k) plan.
• Tuition reimbursement.
• A generous paid‑time off package, and more.

Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and determination to succeed.

• Contact potential and current customers to solicit sales of the company's new decking, railing, and outdoor living structure product lines.
• Take incoming sales orders from telephone calls and complete order documentation.
• Recommend fence, decking, railing, and outdoor living structure products to customers, based on customers’ needs and interest.
• Obtain credit information about prospective customers. Perform initial credit checks, credit control via telephone contact of past due accounts, and inform Branch Managers of orders that impact on credit limits or high‑risk customers.
• Collect market intelligence from customers regarding competitive situations, competitor pricing, market situations, etc. and inform Branch Manager.
• Coordinate and conduct training for branch employees (Inside Sales and Outside Sales Associates) and customers on products.
• Present company products and pricing information in a professional manner.
• Develop relationships with wholesale customers.
• Grow sales and increase profitability.
• Analyze specifications and drawings to determine appropriate material for detailed projects.
• Maintain customer accounts by providing in-depth customer service.
• Generate purchase orders for approval. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right material, maintaining solid inventory data.
• Actively work to reduce excess, dead, and slow‑moving inventory.
• Provide necessary follow‑up documentation and reports to management.
• Pro‑actively provide solutions and develop initiatives to grow sales.
• Responsible for researching, developing, and launching new products. Respond to company initiatives by driving new products to meet customer needs.
• Assist/manage special projects.

• Bachelor's Degree preferred or work equivalent.
• 5 years' of sales experience required.
• Familiarity with fence, decking, railing, and outdoor living structure products.
• In depth knowledge of target market industries (professional contractors, big box retailers, etc.).
• Technical knowledge of the fence industry a strong plus.
• Experience in customer service and construction trades.
• Manufacturing and/or distribution experience helpful.
• Ability to anticipate issues/opportunities while employing strong problem‑solving skills with innovative and forward thinking.
• Well-developed sales, customer service and time management skills.
• Strong verbal and written communication skills.
• Organizational skills.
• Negotiation skills.
• Strong computer skills and knowledge of Internet processing software; sales/presentation software; spreadsheet software and Word Processing software.