Account Administrator

Shea Properties - Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes
11,200apartment units and 6 million square feet of commercial space in California, Colorado and Washington - and an amazing pipeline of future projects, Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea's Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.

The Account Administrator is responsible for managing the financial transactions and records of the apartment community, generating correspondence relating to resident financial matters, and reporting the financial standings. Provide the resident with information to support their work, handle the resident’s inquiries, schedules and also help maintain the lease with the resident. The Account Administrator is in charge of overseeing that resident’s lease is renewed in time before it expires.

The Account Administrator, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy. he pay range for this position is $24.00 - $26.00.hour. The Account Administrator is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan.

JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, dental, vision, 401K, disability, life insurance, 35% discounted apartment (based on availability) and cell phone allowance.

• Participates in lineup every morning.
• Post rent in a timely manner and in accordance with Shea's Policy & Procedures.
• Daily rental registry input.
• Handles move-in/move-outs leases.
• Performs property accounting duties, such as ITVs (Intent to Vacate), end of month tasks, posting and tracking SODAs (deposits, utility bills, etc.)
• Provide current detail unit status daily.
• Rent increase input.
• Maintain residential delinquency report.
• Email retrieval & distribution.
• Maintain all filing.
• Answers telephone and email leads by responding to leasing inquiries. .
• Must follow Yieldstar pricing procedures as directed by supervisor.
• Leases apartments by actively marketing and promoting the apartment community.
• Responsible for accurately and timely Yardi and AVID input
• Compiles paperwork with lease, associated addendums and forms in compliance with policies and procedures.
• Reviews the lease and lease documents of new residents.
• Prepares routine reports and shares information with on-site management team.
• Works with the team assigned to ensures all information is input into Yardi by the close of each business day.
• Provides customer service per Shea core values and customer care service standards.
• Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
• Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.

• Effective written and verbal communication
• Book keeping or basic accounting background
• Property accounting experience preferred
• Familiar with Microsoft Office products (Word/Excel/Outlook)
• Yardi and Yieldstar preferred
• Basic math skills
• Time management and organization skills
• High School diploma or equivalent required
• College degree or some college preferred

The Account Administrator works on-site at an apartment community and interfaces with…