Customer Service Representative

Customer Service Representative

Join to apply for the Customer Service Representative role at BLISS Car Wash

This range is provided by BLISS Car Wash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.90/hr - $19.00/hr

• $500 Sign on Bonus.
• Hourly plus commission and incentives.
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
• 401k with Employer Matching.
• FREE weekly car washes.
• Opportunity for growth within the BLISS family and value each team member.
• Sign‑on bonus is paid after 90 days of continuous employment.

• Greet guests and create an exceptional first impression for all guests.
• Educate all guests on single wash, upgrades, and membership packages.
• Offer & Sell BLISS Monthly Unlimited Wash Memberships.
• Offer & Sell BLISS Single Wash Packages as well as Upgrades.
• Be able to process payments.
• Ensure all vehicles are loaded safely and correctly onto the conveyor.
• Prep the vehicle within company guidelines.
• Quality Control area – verify all vehicles are BLISS clean and wipe down vehicles within company guidelines.
• Provide excellent service to ensure all guests have a great experience.
• Maintain a safe and clean work area.
• Perform after‑hours site cleaning by following the schedule (Cleaning site includes but is not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.).
• Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy.
• Ability to follow directions as well as to exercise good judgment and make decisions consistent to the job functions.
• Follow company safety protocol.
• Be a team player.

Experience: Combination of experiences such as car wash, retail, and guest service industries preferred.
BUT NOT NEEDED.

• Must always maintain the highest level of service.
• Ability to adapt to the ever‑changing high‑volume retail while working in a team environment. Flexibility to adapt in a variety of situations.
• Ability to work varied hours/days as business dictates.
• Demonstrates ability to improve through training.

Build great relationships with guests and co‑workers through great communication and follow‑through.

Full‑time & Part‑time employees that have the ability to work varied hours/days as business dictates.

Reports to the Site Manager.

• Works mainly outdoors and at times indoors.
• Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases).
• Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure.

• Must have the ability to lift up to 50 lbs.
• Ability to stand or walk for long periods of time.
• Ability to operate all related equipment.

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

Additional benefits:
Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign‑on bonus is paid after 90 days of continuous employment.

Entry level

Full-time

Other

Oil and Gas