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Retail Document Specialist II

Job in Aliso Viejo, Orange County, California, 92656, USA
Listing for: Carrington Holding Company, LLC
Full Time position
Listed on 2025-12-01
Job specializations:
  • Finance & Banking
    Loan Servicing, Mortgage Loan Originator / Advisor
Job Description & How to Apply Below

Join to apply for the Retail Document Specialist II role at Carrington Holding Company, LLC

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Join to apply for the Retail Document Specialist II role at Carrington Holding Company, LLC



Job Description

Come join our amazing team and work remote from home!

The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.



Job Description

Come join our amazing team and work remote from home!

The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

What You'll Do

  • Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures.
  • Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description
  • Verifies lock and approval information for all loan programs and investors
  • Identifies and resolves discrepancies between the file documents and loan origination system
  • Draws and prepares all loan documents and ensures completeness of file
  • Performs High Cost Test per guidelines.
  • Correspond with title/escrow companies, and internal office staff
  • Maintains highly confidential information concerning loan applicants
  • Assists Operations staff with general support as necessary.
  • Performs other duties as assigned.
What You'll Need

  • Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states
  • Ability to work accurately and efficiently in a fast paced environment
  • Knowledge of and ability to effectively apply current RESPA/GFE regulations
  • Strong organizational skills and ability to work on several tasks simultaneously
  • Strong customer service skills
  • Knowledge of office machines such as computer, copiers, scanners
  • Knowledge of Microsoft suite of products (word, excel, etc.)
  • High School diploma or its equivalent required
  • Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required
  • Automated underwriting system experience preferred
  • Experience working in a paperless environment preferred
Our Company

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their home ownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit:  .



What We Offer

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants:
Carrington does not do interviews or make offers via text or chat.
Seniority level
  • Seniority level

    Entry level
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Sales and Business Development

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