Bakery Manager

Bakery Manager

The Nothing Bundt Cakes (NbC) Bakery Manager directs the team and day-to-day operation, which includes all aspects of the guest & employee experience, cake production, brand and merchandise presentation, staff retention & morale, P&L management, and inventory control.

The ultimate objective of this role is to drive sales, profitability and employee retention while ensuring the highest quality cakes, a warm welcoming environment, and superior service are consistently provided to our guests and employees.

The Bakery Manager exemplifies NbC core values and serves as the key culture carrier and strong decision maker bringing joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.

This role is conceptually considered as the “mini-CEO” of the entire bakery, the “go to” for all aspects of driving financial health and effective employee engagement.

• Employee discounts
• Health insurance
• Paid time off
• Training & development

Expectations are to lead and excel in team leadership, business operations and marketing to drive sales, operational excellence and employee morale.

• Exhibits strong leadership skills, with the ability to engage, empower, and motivate a team.
• Executes independent decision making with strong critical thinking skills to drive business goals.
• Strong ability to multi-task communications from multiple sources with a sense of urgency in response time and action-driven progress.
• Highly organized with strong follow‑up and problem‑solving skills.
• Excels in creating and managing productivity goals, inventory, and schedules.
• Demonstrates learning agility, seeking continuous personal and professional growth.

• Prioritizes the guest & employee experience, models and teaches superior guest & employee engagement, and fosters a positive work environment.
• Recruit and selects talent, ensures performance expectations are clearly communicated, and provides consistent training to enable team members to thrive.
• Engages frequently with team members to gain insight into workload and progress, address any challenges and course‑correct as needed.
• Stays up to date on all employee readiness charts, identifying and fostering the growth of team members ready to move forward within the NbC organizational structure.
• Provides continuous coaching, delivers constructive feedback, conducts quarterly reviews, and addresses performance issues promptly and effectively.
• Delineates role of Manager, driving chain of command by assigning specific responsibilities to support the ongoing leadership of the bakery team and operation.
• Ensures that 1‑on‑1 meetings are consistently completed and are fruitful, focusing on development and performance.
• Administers daily team huddles to align the team and communicate goals for the day.
• Holds team members accountable to NbC expectations, values, and performance standards, ensuring all actions align with the bakery’s core values.
• Identifies future leaders and cross‑trains team members to ensure coverage and build capabilities.
• Takes accountability for the actions and performance of those reporting to them, ensuring goals are met and expectations are upheld.
• Leads with a mindset of being hungry, humble, and smart, continuously looking for ways to improve personally and elevate team performance.

• Follows NbC proprietary recipes and cake production methods with precision, achieving productivity goals while maintaining quality.
• Assists in the development of the cake production plan and monitors inventory of supplies.
• Maintains hands‑on knowledge of all bakery roles and steps in to perform various responsibilities as business needs dictate.
• Ensures NbC product, service, and bakery environment standards are upheld consistently, with a focus on food safety and health guidelines.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Facilitates the opening and closing of the bakery, including cash‑drawer balancing and bank deposits.
• Manages special‑order fulfillment via…