Lead Supervisor

Are you a natural leader who loves developing other supervisors and team members? Do you have a knack for maintaining high standards while building positive team culture? Can you balance multiple locations while ensuring consistent quality and service? Are you experienced in analyzing business data and driving results? Do you thrive in a role that combines hands‑on leadership with strategic thinking?

If you answered "YES!" to these questions, keep reading – this could be your perfect role!

As Lead Supervisor, you're the bridge between strategy and execution across multiple locations. You'll mentor other supervisors while ensuring our high standards for quality and service are consistently met.

At our family of bakeries, we're dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi‑site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported.

Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares this passion across all our locations.

🤝 Servant's Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.

• We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.

• We build real relationships with our guests and each other across all sites. We're more than just bakeries – we're a family that celebrates together and creates meaningful relationships in every community we serve.

• We believe in transparent, honest dialogue at all levels across all locations. Everyone's voice matters, whether you're at Allen Park, Ann Arbor, or supporting our other locations.

• We treat every product like it's being made for our own family. From maintaining consistent quality standards to ensuring operations run smoothly across sites, we take pride in the details that make each location special.

• We believe in spreading happiness across all our communities, whether it's making someone's celebration extra special or bringing positive energy to each location.

• We empower our team to make decisions that put people first, always striving to do what's right across all our operations.

Morning :

Review performance metrics across locations

Connect with Assistant Lead Supervisors to align on daily priorities

Conduct store visits to observe operations and coach team members

Ensure quality standards are being met in cake production

Provide hands‑on support during peak periods

Afternoon :

Lead training sessions for team development

Review and optimize inventory levels across locations

Analyze sales data and adjust production plans

Collaborate with Operations Manager on strategic initiatives

Coach Assistant Lead Supervisors on performance management

Evening :

Ensure closing procedures are executed properly

Review daily reports and prepare action plans

Plan upcoming schedules and staffing needs

Document team member progress and development needs

• Nothing Bundt Cakes' proven operational systems
• Advanced leadership and coaching techniques
• Multi‑unit management strategies
• P&L analysis and financial management
• Inventory optimization methods
• Performance management best practices
• Brand standards and quality control
• Community engagement strategies

• Current retail or food service team leads ready to grow
• Shift supervisors seeking more responsibility
• Detail‑oriented leaders who love developing others
• Operations‑focused professionals with guest service passion
• Problem‑solvers who enjoy supporting team success
• Early birds who enjoy morning leadership shifts

• 1‑3 years of leadership…