Inside Sales Manager

Overview

MD7 is a digital infrastructure consultancy helping operators build a more connected world. Founded in 2003, MD7 has deep roots in digital networks and has grown to provide comprehensive expertise to operators around the world. We understand digital infrastructure is a valuable asset requiring disciplined management and investment in a rapidly advancing landscape.

An Inside Sales Manager leads and develops a team of sales representatives to drive revenue growth, build customer relationships, and achieve business targets. This role is responsible for setting sales goals, monitoring performance metrics, coaching team members, and implementing strategies to maximize lead conversion and customer retention. Inside Sales Managers collaborate with marketing, operations, and leadership teams to align sales efforts with company objectives, while fostering a high-performance culture.

Skilled in pipeline management, negotiation, and customer engagement, they ensure consistent results through effective leadership, data-driven decision-making, and process improvement.

• Coaching:
  
  Daily coaching (individual and group) to support the MD7 value of Continuous Improvement and foster ownership of this value at an individual level.
• Performance Management:
  Analyze sales data and metrics to assess performance against targets; identify areas for improvement and implement solutions.
• Goal Setting:
  Establish clear and achievable sales expectations for the department while also stretching the team to achieve new levels of performance; regularly communicate these goals to the team. Work closely with sales representatives to provide insights, resources, and support in achieving their individual and team targets.
• Training & Development:
  Identify training needs and facilitate development opportunities to enhance sales skills and product knowledge at an individual and team level. Expand/develop new hire training.
• Growth:
  Create a culture that fosters the growth and development of leaders within the team.
• Reporting:
  Prepare regular reports for senior management, highlighting sales performance, challenges, and opportunities for growth.
• Market Analysis:
  Conduct research on market trends, customer preferences, and competitive landscape to inform sales strategies.
• Cross-Departmental Liaison:
  Collaborate with support teams to ensure alignment of sales initiatives and company strategies.

• Proven experience in sales management or a related leadership role, specifically experience managing large teams in a high-volume call-center environment (minimum 5 years).
• Documented track record of achieving and exceeding targets as the leader of a team.
• Excellent communication and interpersonal skills to effectively collaborate with multiple teams.
• Ability to motivate and inspire others with and without direct authority.
• Proficient skill level with computer software programs, such as Microsoft Office (including Word, Outlook, and Excel).

• Respect for the Individual
• Balanced Life
• Giving Back
• Continuous Improvement
• Extreme Service
• Integrity

• Pay TBD on experience
• Full Time Employment
• Medical, Dental, Vision plans
• 401k retirement plan
• Time off and Sick time

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Industries: IT Services and IT Consulting

We offer a range of opportunities and encourage referrals, as they can increase your chances of interviewing.