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Product Support Specialist — Customer & Order Expert

Job in Allen, Collin County, Texas, 75002, USA
Listing for: Addison Group
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 46000 - 52000 USD Yearly USD 46000.00 52000.00 YEAR
Job Description & How to Apply Below

Addison Group is partnering with a client in Allen, Texas to hire two Product Support Specialists. The role focuses on delivering product guidance, processing orders, and ensuring a seamless customer experience throughout the sales cycle.

Responsibilities include answering inquiries via phone and email, supporting sales with pricing and lead times, and maintaining accurate order records in ERP and CRM systems. Strong communication and accuracy are required.

We are currently recruiting a Product Support Specialist — Customer & Order Expert for our team in Allen, TX, United States.

We would love to welcome a new Product Support Specialist — Customer & Order Expert to our team in Allen, TX, United States.

For the Product Support Specialist — Customer & Order Expert position at Addison Group, we are reviewing applications now.

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