Front Office Associate

Allen, TX

Full time

R50598

Hotel :

Allen Courtyard

210 East Stacy Rd

Allen, TX 75002

Full time

Compensation Range : $16

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

The Atrium SPIRIT is a belief in the power of Service ,
Perseverance ,
Inclusion ,
Respect ,
Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!

• Invest in Your Future – 401(k) plan with company match.

• Comprehensive Health Coverage – Medical, dental, and vision insurance options.

• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

• Perks That Fit Your Life – Enjoy Daily Pay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.

• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.

• Support and train new front desk team members—you’re the friendly coach they’ll thank later.

• Resolve guest issues quickly and professionally (bonus points if they leave smiling).

• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

• Customer service experience – You’ve got the people skills and patience to keep things running smoothly.

• Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.

• High school diploma or equivalent – Because communication, math, and common sense are key.

• Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.

• Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Hear it from Maria O. :
For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

We will be better today than we were yesterday.

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

We treat others the way we would like to be treated.

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is…