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IT Support Technical Support

Senior Tech Support Engineer, Managed Services

Job in Allen, Collin County, Texas, 75013, USA
Listing for: NetScout Systems, Inc
Full Time position
Listed on 2025-11-29
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Principal Technical Support Engineer to join their Customer Success Managed Services team. This role involves troubleshooting network issues, advising clients on best practices, and utilizing a Knowledge Management database to develop solutions. Ideal candidates should have extensive network management experience and strong communication skills. A Bachelor's degree in Computer Science or a related field is required, along with relevant certifications.
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Position Requirements
10+ Years work experience
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