General Ledger Analyst

Join to apply for the General Ledger Analyst role at Jack Henry

Join to apply for the General Ledger Analyst role at Jack Henry

• Implementation, design, and training of the General Ledger Application.
• Consulting with banking clients to design parameter set, assisting banks with validation of data conversion, training on General Ledger applications.
• Communicating with other application analysts and programmers to analyze and audit transactions flowing through the core systems.
• The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations.
• Analyzes the customer’s existing products/processes and consults with the customer to map the existing system to the JHA product.
• Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post‑installation.
• Oversees/performs system set‑up for customers (i.e., parameter set‑up, creates job files for processing, etc.). Ensures related business processes will run on software.
• Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote.
• Communicates the customer’s needs/expectations with programmers, other team members, and team leaders.
• Maintains effective communication with customers throughout the entire project/case.
• Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution.
• Prepares training materials and documentation for customers and internal users.
• May perform other job duties as assigned.

• A minimum of 18 months of working in a financial institution with general ledgers or accounting‑related operations working with general ledgers (professional or educational experience).
• This position entails 50‑60% travel for software implementations, typically involving up to two trips per month. Each trip may last between 5 to 9 days.
• The ability to work extended hours that include nights and weekends as needed.

• Silverlake or 20/20 experience.
• Bachelor’s degree within Finance or Accounting.

Jack Henry prides itself on its motto of, “Do the right thing, do whatever it takes, and have fun.” We recognize the value of our associates and believe much of our company's strength and success depends on their well‑being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well‑being of our people is always met.

Our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization.

Jack Henry is an equal‑opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state, or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisals, intimidation, or retaliation for good‑faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

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